Orders over $150 receive complimentary express shipping within Australia.
Orders are typically dispatched within 2 - 3 business days.
Please take potential shipping delays into consideration when placing your order.
Complimentary pickup is available from our studio located in Richmond, Victoria.
Collections are prioritised and are typically ready with 24 - 48 hours.
Once your order is ready, we'll reach out to schedule a time for your collection.
All orders must be collected within 7 days of pickup notification.
We are pleased to offer worldwide shipping, with rates individually calculated at checkout.
International orders are typically dispatched within 2 - 3 business days.
Express Shipping via Australia post: 4+ business days Standard Shipping via Australia post: 6+ business days
A priority service can be arranged via courier. Please request a quote here.
Please note that you may be required to pay import duties, customs and local sales taxes on your order. Policies vary by country so please check with your customs office before placing your order.
All orders are shipped via Australia Post. Ensure your order isn't affected by restrictions here, before placing your order. Expect delays if selecting standard shipping, due to the current global situation.
Preorders will be shipped within the stated timeframe at the point of purchase. If delays occur, notice will be given.
If additional items are included within the same order, they'll be held and shipped once the preordered item becomes available, unless otherwise requested.
All information is provided before checkout and purchase - orders will not be refunded for change of mind.
We do not accept exchanges or returns at this time, unless required by law.
In the unfortunate event that there's an issue with your piece or if damage has occurred during transit, please contact us immediately at firstname.lastname@example.org with all relevant information and supporting imagery.
It's recommended that you track your parcel incase it fails to arrive. Responsibility will not taken for the damage or loss of items being returned.
Purchases made at a COREY ASHFORD stockist are subject to the returns policy of that store and will not be accepted.
Crafted by artisans, our aluminium has been left untreated, allowing it to age and patina as nature intends. Changes in colour and finish are a natural material response and are not considered a fault.
To reduce tarnishing, use a soft cloth to wipe the surface free of moisture, oils and particles after use, then finish with a metal polishing cloth.