Orders are typically dispatched within 24 hours.

Orders over $200 receive complimentary standard shipping within Australia.

Express Shipping (1-2 business days) - $15.00
Standard Shipping (2-4 business days) - $10.00

Please take potential shipping delays into consideration when placing your order.

Complimentary pickup is available from our studio located in Richmond, Victoria. 

After completing your order, we'll reach out to schedule a time for your contactless collection.

International orders are typically dispatched within 48 hours.

Express Shipping via Australia post (2 - 4 business days) - $80.00
Standard Shipping via Australia post (6+ business days) - $60.00

A priority service can be arranged via courier. Please request a quote here.

Please note that all orders may require you to pay import duties, customs and local sales taxes. Policies vary by country so please check with your customs office before placing your order.

All orders are shipped via Australia Post. Ensure your order isn't affected by restrictions here, before placing your order. Expect significant delays due to the current global situation.

We do not accept exchanges or returns at this time.

If there is an issue with your piece or if damage has occurred during transit, please contact us within five business days of delivery at studio@coreyashford.com

Purchases made at a COREY ASHFORD stockist are subject to the returns policy of that store and will not be accepted.

Crafted by artisans, our brass has been left untreated, allowing it to age and patina as nature intends.

To reduce tarnishing, use a soft cloth to wipe the surface free of moisture, oils and particles after use, then finish with a metal polishing cloth.

To restore a mirror-finish, polish with our Metal Polishing Cloth and buff clean.

Brass is a soft metal which can mark if treated poorly.

Glassware has been handblown using borosilicate glass - the same material used to make laboratory ware.

Heat and thermal shock resistant.

Dishwasher safe - unaffected by the heat or detergent of the dishwasher. Care should be taken due to the lightweight nature of the glass, as they can be lifted from the rack by water jets from below.

It's recommend adding ice only after liquid is already in the glass and adding the ice by hand. Never directly add ice from the refrigerator door's ice machine, as sharp impact may cause the glass to break.

Cool machine or hand wash, using a natural laundry detergent.
Line dry in shade. Warm iron, if needed.

All COREY ASHFORD linen has been hand dyed, using methods that reduce water usage and harsh industrial chemicals. We recommend that you wash your pieces separately, as colour run may occur during your first washes.  

Cool machine or hand wash, using a natural laundry detergent.
Line dry in shade. Warm iron, if needed.

The edges of our Linen Napkins have been subtly sewn to reduce fraying.
Simply cut any additional threads you wish to remove or leave them longer to add to the wabi-sabi finish of the piece.

All COREY ASHFORD linen has been hand dyed, using methods that reduce water usage and harsh industrial chemicals. We recommend that you wash your pieces separately, as colour run may occur during your first washes.